RECONDITIONED

A product that’s been cleaned and certified but might have a small visible imperfection or fix.

RECONDITIONED GLOSSARY

We classify visible imperfections and fixes by the size, type and location. Locations are designated by zones on the products. Zone 1 is the most visually prominent so the size and type of issues is most limited in these areas.

Zone 1: JACKETS & TOPS

ZONE 2: JACKETS & TOPS

ZONE 3: JACKETS & TOPS

ZONE 1: BOTTOMS

ZONE 2: BOTTOMS

ZONE 3: BOTTOMS

ABRASION

An abrasion means there is a small patch (or patches) where the fabric is scratched or worn away, usually from friction or rubbing of a trim against a material. An abrasion may slightly change the color or texture, and often looks shiny.

Zone 1: Only one minor abrasion no longer than 2.5cm (1").

Zone 2: Up to two minor abrasions no longer than 5cm (2").

Zone 3: Up to three moderate abrasions no longer than 7.5cm (3").

There will never be more than five abrasions on a product.

ARTWORK + LOGO DAMAGE

Artwork, graphic style logos or smaller logos that have scratches or are lightly worn.

Zone 1: Slight scratches, scuffing or wear no longer than 2.5cm (1").

Zone 2: Slight scratches, scuffing or wear no longer than 5cm (2").

Zone 3: Slight scratches, scuffing or wear no longer than 7.5cm (3").

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BUTTON(S) DAMAGE

Most damaged buttons will be replaced with a similar style. When we can't replace the button, it'll say damaged button instead of replaced.

Zone 1: Slightly abraded, scuffed, or scratched button.

Zone 2: Slightly abraded, scuffed, or scratched button.

Zone 3: Slightly abraded, scuffed, or scratched button.

BUTTON(S) REPLACED

All products will have a complete set of buttons that look similar but may not be exactly the same.

Zone 1: Replaced with a similar button(s).

Zone 2: Replaced with a similar button(s).

Zone 3: Replaced with a similar button(s).

COLOR BLEED

Color bleeding occurs when the dye in a product leaches out and transfers onto another part of the garment fabric.

Zone 1: Minor color bleeding.

Zone 2: Minor color bleeding.

Zone 3: Minor color bleeding.

CORDS

If they are functional, cords may have small snags or abrasions. If the damages are too obvious or look like they are too worn, cords will be replaced with a similar style.

Zone 1: Slight abrasion, small visible snag or damaged cords have been replaced with a similar style.

Zone 2: Slight abrasion, small visible snag or damaged cords have been replaced with a similar style.

Zone 3: Slight abrasion, small visible snag or damaged cords have been replaced with a similar style.

CORD ENDS

Most damaged cord ends will be replaced with a similar style. When we can't replace them or the scratches are very light, it'll say damaged cord ends instead of replaced.

Zone 1: Original aglet(s) are replaced to blend in.

Zone 2: Original aglet(s) are replaced to blend in.

Zone 3: Original aglet(s) are replaced to blend in.

DELAMINATION

Delamination is when the coating starts to peel away from the surface of the fabric. We only approve minor patches of delamination on products that are sold as Reconditioned.

Zone 1: No delamination.

Zone 2: Minor delamination no longer than 1.5cm (.5").

Zone 3: Minor delamination no longer than 2.5cm (1").

DISCOLORATION

Discoloration is when fabric dye washes out or is otherwise damaged from excessive heat exposure or other chemical interaction.

Zone 1: Minor all over discoloration as would happen after a few washes or a specific pinpoint spot missing color.

Zone 2: Minor all over as would happen after a couple washes or two specific pinpoint spots missing colors.

Zone 3: Minor all over as would happen after a couple washes or three specific pinpoint spots missing colors.

FABRIC DEFECT

Defects are mostly "slubbed" fabric where slight knots and knobbles can be seen or felt as thicker, raised patches. There will never be more than four fabric defects.

Zone 1: Small fabric defect no longer than 1.5cm (.5").

Zone 2: Small fabric defect no longer than 2.5cm (1").

Zone 3: Small fabric defect  no longer than 5cm (2").

FRAYING

Slight fraying means there is visible wear along the edges of the material.

Zone 1: Slight fraying no longer than 1.5cm (.5") if the fray matches the overall look and feel of the garment.

Zone 2: Slight fraying no longer than 2.5cm (1").

Zone 3: Slight fraying no longer than 5cm (2").

HOLE(S) REPAIRED

There will never be more than three repaired holes on a product. We do not repair holes on waterproof garments.

Zone 1: One small hole that is .5cm (.25") or less in diameter.

Zone 2: Up to two small holes 1.5cm (.5") or less in diameter.

Zone 3: Up to two small holes 2.5cm (1") or less in diameter once repaired.

INSULATION CLUMPING

Most insulation issues are resolved in the cleaning process. In cases where insulation pools in a part of the product, we will identify the location.

Zone 1: Minor clumping on quilted insulation.

Zone 2: Minor clumping on quilted insulation in multiple places.

Zone 3: Minor clumping on quilted insulation all over.

MARK(S)

A mark is a slight visible flaw similar to a stain that often looks like it was made by a pencil or pen.

Zone 1: One small or light mark, .5cm (.25") or less.

Zone 2: Up to two small or light marks, 2.5cm (1") or less.

Zone 3: Up to three small or light marks, 4cm (1.5") or less.

There will never be more than five marks on a product

PILLING

Pilling often occurs due to friction and causes knitted fabrics to form small balls of fluff on the surface.

Zone 1: Minor patch of pilling 2.5cm (1") or less

Zone 2: Minor patch of pilling 5cm (2") or less

Zone 3: Moderate patch of pilling 7.5 (3") or less

PUCKERED FABRIC

Puckered fabric often occurs due to slight shrinkage, and is most often visible along seams.

Zone 1: Slight puckering, less than 2.5cm (1").

Zone 2: Slight puckering, less than 5cm (2").

Zone 3: Slight puckering, less than 7.5cm (3") each.

REPLACEMENTS

When we can't repair some parts of products, we replace them using similar styles. We often replace:

Zippers, stoppers and sliders

Furs, belts and trims

Cords and cord ends

Buttons, snaps and other closures

RUNS

A run occurs when a snag causes a fiber to break and a small portion of the knit to come undone, running up the grain of the fabric.

Zone 1: One small run visible after repair up to .5cm (.25").

Zone 2: Up to two small visible runs 5cm (2") or less.

Zone 3: Up tot three small visible run(s) 7.5cm (3") or less.

There will never be more than five repaired runs on a product.

SEAM SLIPPAGE

Seam slippage occurs when the stitching along the seam starts to open.

Zone 1: Small seam slippage. Garment doesn't have a lining, and is repaired with seam tape.

Zone 2: Small/Medium seam slippage. Garment doesn't have a lining, and is repaired with seam tape.

Zone 3: Small/Medium seam slippage. Garment doesn't have a lining, and is repaired with seam tape.

SNAG(S)

A snag occurs when a rough or sharp object pulls a fiber from its normal pattern.

Zone 1: One small snag visible after repair up to .5cm (.25").

Zone 2: Up to two small visible snags 5cm (2") or less.

Zone 3: Up to three small visible snags 7.5cm (3") or less.

There will never be more than five snags on a product.

SNAPS DAMAGED

Most damaged snaps will be replaced with a similar style. When we can't replace the button, it'll say damaged snap instead of replaced.

Zone 1: Slightly scratched, dented, scuffed or bruised.

Zone 2: Slightly scratched, dented, scuffed or bruised.

Zone 3: Slightly scratched, dented, scuffed or bruised.

SNAPS REPLACED

All products will have a complete set of snaps that look similar but may not be exactly the same.

Zone 1: Replaced with a similar snap(s).

Zone 2: Replaced with a similar snap(s).

Zone 3: Replaced with a similar snap(s).

STAIN(S)

Despite cleaning, a stain is a blemish that could not be removed.

Zone 1: One small/light stain, 1.5cm (.5") or less.

Zone 2: Up to two small/light stains, 2.5 (1") or less.

Zone 3: Up to 3 small/light stains, 5cm (2") or less.

There will never be more than five stains on a product.

STITCHING REPAIRS

Stitching repairs often leave the area slightly thicker or involve seam tape on the inside of the garment.

Zone 1: Up to 5cm (2") broken stitch repaired using a similar color thread.

Zone 2: Up to 7.5cm (3") broken stitch repaired using a similar color thread.

Zone 3: Up to 7.5cm (3") broken stitch repaired using a similar color thread.

STRAP(S) REPAIRED

Straps repairs may require a simple stitching repair, or the addition of seam tape.

Zone 1: Repaired using a similar color thread.

Zone 2: Repaired using a similar color thread. Tape used may be slightly visible after repair.

Zone 3: Repaired using a similar color thread.Tape used may be slightly visible after repair.

STRETCHED FABRIC

Stretched fabric occurs due to the over extension of elastic or similar fibers and typically happens along seams.

Zone 1: Slightly up to 1.5cm (.5").

Zone 2: Slightly up to 2.5cm (1").

Zone 3: Slightly up to 4cm (1.5").

TEARS REPAIRED

A tear occurs when the fibers in a fabric break apart, forming a hole. Tears must be repaired with seam tape and are not repaired on waterproof garments.

Zone 1: One small tear that is 1.5cm (.5") or less.

Zone 2: Up to two Small/Medium tear(s) 2.5cm (1") or less once repaired.

Zone 3: Up to three Small/Medium tear(s) 5cm (2") or less in diameter once.

No more than 3 tears on garment.

TWISTING

Twisting can happen on seams or specific areas like an arm or a leg.

Zone 1: No twisting.

Zone 2: Minor twisting - 1.5cm (.5") - left unrepaired.

Zone 3: Minor twisting - 1.5cm (.5") - left unrepaired.

WEAR

Light abrasion on fabric resulting in a look of light wear allover (most commonly found on fleece).

Zone 1: Lightly worn allover.

Zone 2: Lightly worn allover.

Zone 3: Lightly worn allover.