Coyuchi linens are returned to our partners through our 2nd Home Take Back program. The first step is determining if the product should be renewed, upcycled, or recycled — never thrown away. If the item cannot be renewed, the material is upcycled into something new. If the material is too damaged to be used again, it is aggregated for recycling. Textiles that are chosen to be renewed are then inspected thoroughly to identify any damages that need to be fixed.
Step 2: Cleaning
Products are cleaned using TERSUS Solutions, the world’s most advanced waterless cleaning technology, which harnesses the gentle cleaning properties of liquid CO2 to remove oils, particulates, and odor that degrade the useful life of apparel.
In this closed-loop system, the CO2 starts out as a gas and is compressed to a liquid. Once in liquid form, it runs similar to a standard washing machine, using an environmentally safe detergent through cleaning and rinsing cycles. At the end of the process, the pressure is released and the CO2 turns back into a gas. This process eliminates the need for water, thus using fewer natural resources, and produces no effluent. The avoidance of heat also protects garments against shrinkage and fiber degradation.
Step 3: Repair and Resell
After the product is fully cleaned, it is re-inspected, then either approved for labeling or the item is sent for repairs by a sew tech. Every product is branded with a 2nd Home Renewed label so customers have confidence that it has been certified to meet the quality standards for Renewed items.
When repairs are complete, the product passes through TRW’s Quality Assurance department for final inspection to confirm the repairs and labels meet the required standards set by both TRW and Coyuchi.